Shipping policy

1. Shipping Coverage

Carriercompany currently offers shipping within the United States. We aim to provide a clear and reliable shipping experience for every customer.

2. Shipping Costs

Our standard shipping fees are based on the total order value before shipping charges and any applicable taxes:

Enjoy free standard shipping within the United States.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

3. Order Processing and Delivery Time

The estimated delivery time is 15–20 business days.

Delivery time may vary depending on the destination, product availability, order processing, carrier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.

Business days exclude weekends and applicable public holidays. Delivery estimates are not guaranteed dates.

4. Order Confirmation and Tracking

After placing an order, customers may receive an order confirmation by email.

When tracking information is available, it will be provided by email so customers can follow the shipment's progress. Tracking updates may take some time to appear after a package has been dispatched.

If you have questions about your order or tracking information, please contact our customer service team using the contact details below.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you need to correct your shipping address, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.

Carriercompany is not responsible for delivery delays caused by incomplete or incorrect address information supplied by the customer.

6. Shipping Delays

Although we work to fulfill orders within the estimated delivery timeframe, delays may occur due to carrier disruptions, severe weather, public holidays, incorrect address details, or other events outside our control.

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number. We will do our best to help you check the shipment status.

7. Lost, Damaged, or Incorrect Orders

If your order appears to be lost, arrives damaged, or contains an incorrect item, please contact us as soon as possible at info@carriercompany.us.

Please include your order number and a description of the issue. For damaged or incorrect items, photographs may help us review your request and determine the appropriate next steps.