Terms of service
1. Introduction
Welcome to Carriercompany. These Terms of Service govern your access to and use of our website, including browsing products, placing orders, making payments, and contacting our customer service team.
By accessing our website or purchasing products from Carriercompany, you agree to these Terms of Service and our applicable website policies, including our Shipping Policy, Return and Refund Policy, and Privacy Policy.
Please read these terms carefully before placing an order.
2. Eligibility and Website Use
By using this website, you agree to provide accurate and complete information when placing an order or contacting us.
You agree not to use our website for unlawful purposes, submit fraudulent orders, interfere with website operations, or attempt to access our systems without authorization.
We reserve the right to restrict access to our website when reasonably necessary to protect our business, customers, and website security, subject to applicable law.
3. Products and Product Information
Carriercompany makes reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate and up to date.
Product colors and appearances may vary slightly depending on your device, screen settings, and display capabilities. Product availability may change without notice.
If a material error is identified in a product listing, we may correct the information and contact affected customers when necessary.
4. Pricing and Payment
Product prices are displayed in the currency indicated on our website. Any applicable shipping charges and taxes will be disclosed during checkout where required.
Payment must be completed using an available payment method offered at checkout. By submitting an order, you confirm that you are authorized to use the selected payment method and that your billing information is accurate.
If a payment is declined or cannot be authorized, the order may not be processed.
If an order is affected by a material pricing error or another legitimate issue, we may contact you to resolve the issue or cancel the affected order. If payment has already been collected for a canceled order, we will arrange a refund of the amount paid for that order.
5. Orders and Order Acceptance
After placing an order, you may receive an order confirmation email. This email confirms that we received your order request but does not necessarily mean the order has been accepted for fulfillment.
Carriercompany reserves the right to refuse or cancel an order for legitimate reasons, including suspected fraudulent activity, payment problems, product unavailability, inaccurate pricing, or incorrect shipping information.
If we cancel an order after payment has been collected, we will arrange a refund for the canceled order.
If you need to change or cancel an order, please contact us as soon as possible at info@carriercompany.us. Changes or cancellations cannot be guaranteed after processing or shipment has begun.
6. Shipping and Delivery
Carriercompany currently offers shipping within the United States.
Our standard shipping charges are as follows:
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Enjoy free standard shipping within the United States..
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Estimated delivery time is 15–20 business days.
Applicable shipping charges will be displayed at checkout before you complete your purchase.
Delivery estimates may vary due to order processing, carrier operations, weather, holidays, incorrect address information, or other circumstances beyond our reasonable control. Delivery dates are estimates and are not guaranteed.
Customers are responsible for providing accurate shipping information. Please review our Shipping Policy for additional information about shipping, tracking, and delivery delays.
7. Returns and Refunds
Carriercompany accepts eligible returns requested within 30 calendar days of the delivery date.
To qualify for a standard return, products should generally be unused, in their original condition, and returned with applicable packaging and accessories.
For returns due to a change of mind or reasons not caused by Carriercompany, the customer is responsible for return shipping costs.
If an item arrives damaged, defective, or incorrect due to an issue attributable to Carriercompany, we will provide return instructions and cover applicable return shipping costs.
Approved refunds are normally processed within 14 business days after the returned product has been received and the return approved. The time required for funds to appear in your account may vary by payment provider or financial institution.
Please contact info@carriercompany.us before mailing a return. Do not send products to our business address unless our customer service team confirms that it is the correct return destination.
For complete eligibility requirements, return instructions, and refund details, please review our Return and Refund Policy.
8. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to additional conditions disclosed when the offer is presented.
Unless otherwise stated, promotions cannot be combined and may not be applied retroactively to completed orders. We reserve the right to correct promotional errors and discontinue offers where permitted by law.
Any material restrictions applicable to a promotion will be disclosed as reasonably necessary.
9. Intellectual Property
Unless otherwise indicated, the text, graphics, logos, product images, website design, and other materials displayed on this website are owned by or used with permission by Carriercompany and may be protected by intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except as permitted by law.
10. Third-Party Services and Links
Our website may use third-party services to support payment processing, analytics, website functionality, or other business operations. It may also contain links to external websites.
Third-party services and websites may be governed by their own terms and privacy policies. Carriercompany is not responsible for the content or practices of third parties that we do not control.
11. Privacy and Personal Information
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.
We use customer information as described in our Privacy Policy and as permitted by applicable law. Please review that policy to understand our data practices.
12. Website Availability and Disclaimer
We make reasonable efforts to maintain website availability and provide accurate information. However, we do not guarantee that the website will always operate without interruption, delay, or technical errors.
To the extent permitted by applicable law, the website is provided on an “as available” basis.
Nothing in these Terms excludes or limits any consumer rights or legal responsibilities that cannot lawfully be excluded or limited.
13. Limitation of Liability
To the extent permitted by applicable law, Carriercompany will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or delays in accessing it.
This section does not exclude or limit liability where such exclusion or limitation is prohibited by law, nor does it limit any mandatory consumer rights or remedies available to you.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, or legal obligations.
Any revised version will be posted on this page with an updated “Last Updated” date. Changes will take effect when posted unless otherwise stated or required by law.
We encourage customers to review this page periodically.
15. Governing Law
These Terms of Service are governed by the applicable laws of the United States and the State of South Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled by a court with appropriate jurisdiction, subject to applicable consumer protection laws and any mandatory rights available to customers.
16. Contact Information
If you have questions about these Terms of Service, an order, shipping, returns, or refunds, please contact us:
Business Name: Carriercompany
Email: info@carriercompany.us
Phone: 415-412-8806
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM
Address: 2180 Roosevelt Street, San Francisco, CA 94118, United States